Numara® Cloud Endpoint Lifecycle Manager helps you track and manage your assets and reduce the time to resolution for service desk calls within days.  Our on-demand Endpoint Lifecycle Management solution lets you easily:

• Gain visibility and control over your IT environment
• Track software usage and ensure software license compliance
• Remote control desktops for faster support resolution
• Assess and remediate corporate, regulatory and industry compliance requirements
• Proactively reduce vulnerabilities with proper patch management
• Install and upgrade software anywhere, anytime

With the Numara Cloud Endpoint Lifecycle Manager solution you can easily manage the complete financial lifecycle of your assets, ensure software license and security compliance, and simplify ongoing software maintenance across a secure delivery platform.

Gain an end-to-end view of your network

How do you discover and track your IT assets?  With a spreadsheet or homegrown database?  Do you take into account license entitlements verses actual usage?  What about the financial lifecycle for the useful life of a laptop or the annual maintenance fees for your software deployments?

Numara Cloud Endpoint Lifecycle Manager can easily and quickly gather all relevant details of active and inactive assets that reside on your network, and provide you the controls to manage, secure and accurately plan for license renewals, hardware upgrades and inventory and compliance audits.  The discovery engine supports both an agent and agent-less discovery of network devices and offers detailed configuration information on-demand.

Dashboard view of discovered virtualized assets with click-through details including unmanaged virtual devices.

Maintaining comprehensive and accurate IT inventory data tracked by user or device can directly impact service requests, reducing time to resolution and calls to the help desk as well as supplying critical data and historical change information for each user device.

Track software usage and ensure license compliance

Too many companies waste money on unnecessary software licenses because they lack an effective means to measure software usage. On the flip side, most organizations without a formal process to track assets are non-compliant on close to one-third of their entire asset portfolio. Either scenario results in increased costs, with unnecessary purchases or expensive, and often unplanned, vendor invoices. Numara Cloud Endpoint Manager accurately tracks all of the software loaded on discovered devices and then determines how many licenses are actually being used.

Auto-detect and intelligently categorize software suites and licensable units.

By having a real-time view into your entire asset collection, you can easily reclaim unused licenses and maintain compliance with your vendor licensing agreements. In addition, you can receive alerts when any additions, deletions or configuration changes occur within part or all of your software stack.

Manage desktops anywhere, anytime, anyplace

Regardless of your office location, you likely have employees, departments or service centers spread across the globe. Advancements in technology and communications have spurred adoption of virtual workspaces and encouraged more employees to work remotely. Supporting a geographically dispersed workforce comes with a unique set of challenges for the IT Service Desk. IT managers can respond as quickly and as effectively in the virtual workplace as they do in the corporate headquarters, meeting different customers’ needs while providing a differentiated quality of service and reducing capital and operational costs.

With a single click, employees can grant IT support desk representatives access to their desktop. With this administrative level access, IT can quickly identify and revert recent changes that may have contributed to a current issue, or install software updates or applications on-demand. These actions no longer require lost time relaying instructions to the user.

Assess and remediate your compliance status

Non-compliant assets can create costly problems, yet assessing and enforcing asset policies can be difficult and time-consuming. Quickly evaluate and remediate corporate, regulatory and industry compliance requirements and threat levels with a single database and console.

• Leverage pre-built or create custom compliance templates specific to your industry or company standards
• Assess licensable software units with intelligent software recognition
• Assess your systems configuration against the compliance policy
• Prioritize your non-compliant devices for remediation
• Remediate with the integrated FootPrints® Patch Manager
• Deliver comprehensive reports to satisfy both internal and external audits

Easily maintain your software license compliance with intelligent software recognition, delivering automated detection and recognition of software suites and licensable units, normalizing vendor information, categorizing and determining type, and providing views of supported, unsupported and unidentified software.

At-a-glance dashboards provide anti-virus and anti-spyware compliancy status.

With a single console and consolidated database, you can easily manage your major anti-virus solutions without having to define special commands for each individual vendor. Report on security configuration states across multiple products like encryption, VPN, anti-phishing, anti-spyware and personal firewalls. And, prevent security threats by actively managing typical points of entry like IM clients, peer2peer file sharing and Web browsers.

Reduce your asset vulnerabilities and security risk

Protecting the business is every IT department’s top priority. Patch management is a key element needed to maintain security throughout the desktop lifecycle. Yet, keeping current with the large number of updates required across your network can quickly become an overwhelming task, and scheduling downtime for maintenance and updates is not often an option for productivity devices.

Track and provide patch management options for Microsoft® operating systems, Exchange, SQL, and Citrix® as well as a wide range of other third-party applications.

Numara Cloud Endpoint Manager automatically scans and identifies which devices are missing which patches and provides administrators options for quick deployment of critical fixes to ensure compliance and reduce the risk of a security breach or incident. Tailor your patch management approach to meet your organization’s needs by quickly scanning all managed devices on a scheduled basis and performing gap analysis between devices and the most current vendor information as well as ranking discovered security risks by severity. This real-time monitoring of the patching process ensures software protection as each device automatically reports back on its patching status.

Centrally control OS and application deployment

Whether the update or deployment is driven by technology or a business need, IT administrators know centralizing and automating the process for software installation significantly reduces the time it takes to provision new applications. Identifying and redistributing unutilized software licenses can save money during audits and renewals, and automating Windows® operating system deployment (OSD) directly impacts staff time dedicated to this task.

With Numara Cloud Endpoint Manager you can deploy applications across the Internet without the need for a VPN while supporting a variety of platforms including Windows, MacOS® and Linux® environments. Your end-user productivity will remain unaffected with scheduled deployment, bandwidth throttling and multicast deployment (for software) options. In addition, an easy to use, menu-driven application kiosk to allow end-users to access a web-based catalog of approved software for self-service installation is incorporated.

OS deployments include extracting and injecting user personalities.

You have the reliable and comprehensive control you need to ensure successful software deployments in heterogeneous environments and OS deployments for Windows environments from a single, centralized console. Your end users are given the convenience of accessing needed software without contacting the help desk. Bottom line, this reduces the cost, risk and labor typically associated with bulk distribution, bulk removal and required configuration changes.

The Numara Cloud family of solutions

Numara Cloud’s suites of highly integrated cloud solutions address the full portfolio of Mobile Device, Endpoint Lifecycle and Service Management. Numara Cloud provides medium to large enterprises with a single cloud-based solution that can manage, secure, control, track, remediate and retire all devices whether they are servers, desktops, laptops, tablets or smart phones.